Why can't I check someone in or out by hand?
Usually the time isn't allowed: it's in the future, or the check-out is before the check-in. Otherwise a required field is empty.
Common reasons
| What you see | Why | What to do |
|---|---|---|
| Check-in time cannot be in the future. or Check-out time cannot be in the future. | The time is later than now. | Choose an earlier time. |
| Check-out time cannot be before the check-in time. | The check-out is earlier than the check-in. | Choose a later check-out time. |
| Check In or Check Out is greyed out | A required field is empty, or the time isn't allowed. | Fill in every field and check the time. |
| Yesterday is greyed out | The person checked in today, so they can't be checked out yesterday. | Choose Today. |
Example
Ravi left site at 4 pm but forgot to check out. At 5 pm you check Ravi out by hand.
- You type 06:00 instead of 16:00. You see Check-out time cannot be before the check-in time., because Ravi checked in at 06:45.
- You change it to 16:00, and Check Out can be clicked.