Why does actual spend look too low?
Actual spend is worked out from workers' pay rates and the hours they record against the project in their timesheets. If either is missing, the figure is too low.
Common reasons
| What you see | Why | What to do |
|---|---|---|
| A ? icon next to Actual Spend | Some workers have no pay rate. | Hover over the ? to see who, then add their Pay Rate (Hourly) on their app user profile. |
| Hours look short | Some work wasn't recorded against this project. | Check the workers' timesheets for this project. |
| Workers with no timesheets | Time Tracking is off for them. | Turn on Time Tracking. See Why aren't a worker's hours showing on timesheets? |
Example
The Harbour Apartments labour budget shows actual spend far below what you expected.
- There's a ? next to Actual Spend. Hovering over it shows Mia and Ravi.
- Both were added without a pay rate.
- You add their hourly pay rates on their app user profiles. Actual spend now includes their hours.