Why can't I assign a worker to a task?

Only active workers on the chosen project can be assigned. Always choose the project first, then the workers.

Common reasons

What you see	Why	What to do
The worker isn't in the list	They aren't an active worker on the chosen project.	Add them to the project first.
The workers you picked disappeared	You changed the Project. Changing it removes the workers.	Pick the workers again.
You can't add someone to an existing task	Workers can only be picked when you create a task.	Create a new task for them with the same project, dates and times.
You can't pick the date	Dates in the past can't be chosen.	Pick today or a later date.
A Heads up! message	The task was made for some workers but not others.	Read the ❌ line to see who missed out, then create a task for them.
Scheduler isn't in the left menu	Scheduler isn't turned on, or there are no projects yet.	Ask your account admin, or create a project first.

Example

You're scheduling a concrete pour at Harbour Apartments for Thursday.

1. You pick Ravi and Tom, then realise the project is set to Riverside Tower. You change it to Harbour Apartments, and Ravi and Tom disappear.
2. You pick them again. Sam isn't in the list, because Sam isn't on the Harbour Apartments project yet.
3. You create the task for Ravi and Tom. After Sam is added to the project, you create a second task for Sam with the same dates and times.

Related questions

• How do I create a crew schedule?
• How do I assign crew to a task?
• How do I view crew schedules?
• How do I edit a scheduled task?
• How do I delete a scheduled task?

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