Why can't I find my project?

The All Projects list shows only Active projects at first. If your project is Pending, Completed or Delayed, change the Status filter.

Common reasons

Why	What to do
The project isn't Active.	Change or clear the Status filter on All Projects.
You can see it but can't open it.	You need to be an account admin, or an admin on that project. Ask an account admin for access.
Project menu items are missing under Field Operations.	They only show once your account has at least one project. Create the first project.

Example

You finished the Riverside Tower job last month and set its status to Completed. Now you need to look at it again, but it's not in All Projects.

1. You open the Status filter on All Projects.
2. You choose Completed.
3. Riverside Tower shows in the list, and you open it.

Related questions

• What is a project?
• How do I create a project?
• Why can't I create a project?
• How do I edit a project?
• How do I add project documents?
• How do I use the project discussion?

All projects and sites questions