Why can't I link a worker to a company?
Only External Subcontractor workers can be linked to another company. Employee and Internal Subcontractor workers always belong to your own business (the default company).
Common reasons
| What you see | Why | What to do |
|---|---|---|
| You can't pick a company for the worker | Their Employment Type is Employee or Internal Subcontractor. | Only choose another company for External Subcontractor workers. |
| You can't change the worker's company | A worker's company can't be changed after they are created. | Check the company carefully when you add the worker. |
| No companies found. | The company hasn't been added yet. | Add the company first, then add the worker. |
Example
Spark Electrical is sending two electricians to your site.
- You go to add the first electrician, but No companies found. shows in the company list.
- You add Spark Electrical as a company first.
- You add each electrician as an External Subcontractor and choose Spark Electrical as their company.