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How do I edit or delete a company?

Help Centre category: User & Worker Management

What this helps you do​

Keep a company's details up to date, or remove a company you no longer work with.

Steps​

To edit a company​

  1. In the left-hand menu, under Platform, click Companies.
  2. Open the company and click Edit in the Company Details section. You can also click ... at the end of the company's row and choose Edit.
  3. Change the ABN*, Phone Number* or address details.
  4. Click Save.

The Update Company panel with the company's current details

To delete a company​

  1. In the left-hand menu, under Platform, click Companies.
  2. Click ... at the end of the company's row and choose Delete.
  3. Confirm to delete.
warning

Deleting a company cannot be undone. Check that you have chosen the right company before you confirm.

Expected result​

  • After editing, you see Company details updated successfully.
  • After deleting, you see Company deleted successfully. and the company is removed from the list.

Troubleshooting​

Why can't I change the company name?​

The company name cannot be changed after the company is created. If the name is wrong, contact SwiftCheckin support.

Why can't I save my changes?​

A required field is empty or the phone number does not match the country on the flag. A message under the field tells you what to fix.

Why is there no Delete option?​

The company is your own business (the default company). It cannot be deleted.