Mobile App Guide

For workers, site managers and admins who use the Swift Checkin app on their phone. Pick who you are to see only what you need, choose a topic, or jump straight to a frequently asked question.

Download the app: App Store (iPhone) · Google Play (Android)

New to the app? Start with Getting started to learn what the app is, set it up and log in.

Site managers and admins: check Site attendance every day to see who is on site and off site, and to check workers in or out on their behalf.

If you manage your company from a computer, see the Admin Platform Guide instead.

Sections

I'm a

I get paid

• Getting startedWhat the app is, how to create an account, log in and find your way around.
• Check in and outCheck in, take breaks, check out, and how automatic check-out (breadcrumbing) works.
• Site attendanceFor site managers and admins: see who's on site and off site today, and check workers in or out on their behalf.
• Team timesheetsFor site managers and admins: check, edit and verify your team's timesheets.
• Swift AI (beta)New: ask Swift AI for reports and summaries about your crew. In testing for selected users.
• Fix check-in problemsFind what's stopping your check-in and fix it fast.
• My timesheet hoursSee your timesheet hours, fix them and track approval.
• ProjectsFor site managers and admins: view, create and edit projects, and set the site area.
• WorkersFor site managers and admins: view, add and edit workers, and make them active or inactive.
• Leave requestsAsk for time off, check it and cancel it.Employees only
• Send your subbie invoicesFor internal subbies (subcontractors): set up, send and track your invoices.Internal subbies only
• Chat and supportMessage your crew, get notifications and ask Support.
• Your accountSwitch organisation, update your details or delete your account.

Frequently asked questions

The main questions from each topic. Each link opens the answer.

Getting started

• I no longer have the phone number I registered with. What do I do?

Check in and out

• Why does it say "You forgot to check out Previous shift"?
• I forgot to start or end my break. What do I do?

Team timesheets

• Some timesheets didn't verify. What now?
• Can I approve or decline timesheets in the app?

Fix check-in problems

• Why can't I check in when I'm inside the site boundary?
• Why isn't my project in the list?
• Will a suspicious check-in affect my pay?

My timesheet hours

• Why isn't my timesheet showing?
• I left the site but wasn't checked out automatically. Why?

Projects

• Why can't I make the site area smaller than 300 m?
• Can I add a new gate in the app?

Workers

• Why can't I change a worker's phone number?

Leave requests

• How do I change a leave request?

Send your subbie invoices

• My invoice says Correction request. What do I do?
• Why doesn't my invoice show GST?

Chat and support

• Why am I not getting notifications on my phone?

Your account

• I deleted my account by mistake. Can I get it back?

Still stuck?

On site, ask your site manager first. In the office, contact our support team, or use the chat button.