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Chat and support

Use Chat to message your site manager, office staff and other workers, alone or in groups. You only see Chat in the bottom bar if your organisation uses chat.

Start a direct chat​

  1. Tap Chat in the bottom bar.
  2. Tap the + button in the bottom-right corner.
  3. Find the person under ADMIN or WORKERS, or type in Search name.
  4. Tap the person, type your message, then tap the paper plane to send.

Create a group chat​

  1. Tap Chat in the bottom bar, then tap the + button.
  2. Tap New group and pick the members.
  3. Tap Next, type a Group name, then tap Create group.

The group shows under Groups. To add or remove people later, open the group and tap Members.

Send and see files​

  1. Open the chat.
  2. Tap the paperclip, then tap Camera, Gallery or Document.
  3. Tap the paper plane to send.

To see every photo and file shared in a chat, open it and tap Files at the top.

Other basics​

  • Tap All, Groups or Direct at the top of Chat to filter your chats.
  • Tap the magnifying glass to search chats and messages.
  • Open a chat, tap ⋮, then tap Pin chat to keep it at the top.
  • Tap a photo or file, then tap the download button to save it.
  • Press and hold your own message, then tap the bin to delete it.
  • A red number on Chat shows unread messages.
  • Tap the bell on Home to see your notifications.
  • Tap the Support card at the top of Chat to message the support team.