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Your account

Keep your details up to date and choose which organisation you work under. For everyone who uses the app.

Switch organisation​

If you work for more than one organisation, choose which one you work under. The app then shows its sites, timesheets and settings.

  1. Open Profile. Tap Profile in the bottom bar.
  2. Tap Switch Organization. It's under ACCOUNT.
  3. Pick the organisation. Tap the one you want. The one you're using now has a tick.
Switch Organization under ACCOUNT on Profile
Step 2Switch Organization under ACCOUNT on Profile
Tap the organisation you want to work under
Step 3Tap the organisation you want to work under

The app loads the new organisation, and the side menu shows its name under yours.

Change your name or email​

  1. Open Profile. Tap Profile in the bottom bar.
  2. Tap Edit Profile. It's under ACCOUNT.
  3. Change your details. Edit First Name, Last Name or Email.
  4. Tap Update. Your changes are saved.
Edit Profile under ACCOUNT on Profile
Step 2Edit Profile under ACCOUNT on Profile
Change your details, then tap Update
Steps 3–4Change your details, then tap Update

You see User details updated successfully and your profile shows the new details.

Change your profile photo​

The app needs permission to see your photos. Allow it in your phone's settings if asked.

  1. Open Profile. Tap Profile in the bottom bar.
  2. Tap the camera button. It's on your photo.
  3. Choose a photo. Pick one from your phone.
  4. Crop it. On Crop Image, move and resize the box to frame your face.
  5. Tap the tick. Tap ✓ in the top-right corner.
The camera button on your profile
Step 2The camera button on your profile

You see Profile image updated successfully. Your new photo shows on your profile and in the side menu.

Update your address​

  1. Open Profile. Tap Profile in the bottom bar.
  2. Tap Address. It's under ACCOUNT. Address Information opens.
  3. Fill in your address. Enter Address Line 1, City and State.
  4. Add a unit if needed. Use Address Line 2 (Optional) for a unit or level.
  5. Choose your country. Pick it in Country.
  6. Add your postcode. Fill in ZIP / Postcode.
  7. Tap Update Address. Your address is saved.
Address under ACCOUNT on Profile
Step 2Address under ACCOUNT on Profile
Fill in your address, then tap Update Address
Steps 3–7Fill in your address, then tap Update Address

You see Address saved successfully! Every field except Address Line 2 (Optional) must be filled in, or you see Required or Country is required.

Delete your account​

warning

Deleting your account is permanent. You lose all your data and can no longer log in. If you only want to stop using the app on this phone, log out instead.

Check out of any site first, and talk to your organisation if you still have hours, leave or invoices to sort out.

  1. Open Profile. Tap Profile in the bottom bar.
  2. Scroll to the bottom. Find the Delete Account card.
  3. Tap Delete Account. A confirmation box opens.
  4. Confirm. In Delete Account?, tap Delete.
Tap Delete Account
Steps 2–3Tap Delete Account
Tap Delete to confirm
Step 4Tap Delete to confirm

You see Account deleted successfully, then the app logs you out.

Questions and answers​

Why can't I change my mobile number or timezone?​

Mobile and Timezone can't be changed on Edit Profile; contact your organisation to change your mobile number. If Home shows Timezone Mismatch, tap Update Timezone.

I deleted my account by mistake. Can I get it back?​

No. To use SwiftCheckin again, create a new account and ask your organisation to invite you again.