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General info

The things everyone asks about: your data, location and privacy, phones, pricing and support. To see what's on the way, go to Upcoming releases.

Data and privacy​

Where is my data stored?

Your data is stored securely on AWS in Sydney, Australia. It's never sold or shared with third parties, and you can export it any time.

Does Swift AI use my data?

Your data is not used to train AI models. Swift AI only works with your own account's information to help your team, and it stays secure.

When is a worker's location recorded?

Location is recorded when a worker checks in and checks out, as long as they've given the app location access.

Turning on Location Verification asks every worker for the location check, but some may still switch off location on their phone and check in. If location is a must for your business, add it to your company policy, and we can help you track every worker's check-in locations.

On projects with breadcrumbing turned on, workers can't check in until they set location access to Always allow. The app then watches whether the phone leaves the site boundary while they're checked in, so it can check them out automatically.

Example

Coastline adds location to their site policy and turns on breadcrumbing, so every worker sets location to Always allow before their first check-in.

Is there a record of every change?

Yes. Swift Checkin keeps the full history of every check-in, timesheet and change, and records who changed what and when. This gives you a complete audit trail if Fair Work or a builder ever asks.

How are worker documents managed?

Your office uploads worker documents, such as white cards and licences, to each app user's profile in the web platform. When Document Verification is turned on, check-in checks the worker's documents on file. Stronger document compliance tools are coming soon.

Software and devices​

Which payroll software does Swift Checkin work with?

Xero and MYOB. Approved hours go into a pay run, which you send to Xero or export as a file for MYOB. See How pay periods and pay runs work.

How do iPhone users get the app?

The app isn't listed on the public App Store. We send iPhone users a download link, or they can download it during registration.

How do Android users get the app?

The app is available for Android. If someone prefers not to install it, they can use the web app in their phone's browser instead. The web app has limits on the location check, so the installed app works best.

What happens if the GPS signal is poor on site?

If a phone's location is weak or only approximate, Swift Checkin picks this up automatically. The worker can still check in without the location check, and that check-in is flagged so an admin can review it. Nobody gets stuck at the gate because of a weak signal.

Example

If Jack is working in a basement with poor GPS, he can still check in, and Dan sees his check-in flagged for review.

Can Swift Checkin work offline?

Not at the moment. Workers need a mobile signal to check in and out.

What if we need something custom?

Contact us. If your business has a requirement that isn't covered, we can talk about building it for you.

Pricing and support​

How much does Swift Checkin cost?

Contact our team for pricing and billing. We'll work out the right plan for your business.

How do I get help?

There are two ways:

  • WhatsApp: message our team directly during your working hours.
  • Support request: raise a question through the support built into Swift Checkin, and our team will answer.

Support is there for both your admin users and your crew.

Next steps​